Terms and condition

Effective date: 1 April 2023 


Welcome to PT Teknologi Serba Bisa (hereinafter referred to as "TSB"), a company that provides interactive messaging and chatbot services on WhatsApp. By accessing or using our services, you agree to be bound by the following terms and conditions: 


1.  Acceptance of Terms: By using our services, you agree to these terms and conditions, as well as any additional terms that may be applicable to specific portions of our services. 


2.  Use of Services: You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You agree not to use our services to: 

 - Violate any intellectual property rights of TSB or any third party; 

- Attempt to gain unauthorized access to our services, user accounts, or computer systems; Transmit any viruses, malware, or other malicious software.

- Attempt to gain unauthorized access to our services, user accounts, or computer systems; 

- Transmit any viruses, malware, or other malicious software. 


3. Data Privacy: We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for more information on how we collect, use, and disclose your data. 


4.  Intellectual Property: All content on our services, including but not limited to text, graphics, logos, images, and software, is owned by TSB or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, reproduce, distribute, or modify any content on our services without our prior written consent. 


5.  Limitation of Liability: We do not guarantee the accuracy, completeness, or timeliness of our services or the information contained therein. You agree that TSB shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. 


6.  Indemnification: You agree to indemnify and hold TSB, its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party. 


7.  Modifications to Terms and Services: We reserve the right to modify these terms and conditions at any time without prior notice. We may also modify or discontinue any portion of our services at any time without liability to you or any third party. 


8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia. 


9. Dispute Resolution: Any disputes arising out of or in connection with these terms and conditions shall be resolved through arbitration in accordance with the rules of the Indonesian National Board of Arbitration. 


10. Entire Agreement: These terms and conditions constitute the entire agreement between you and TSB regarding your use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and TSB. If you have any questions or concerns about these terms and conditions, please contact us at hi@chatapp.id.